life is rough

These days, I’m trying to stay on top of things without losing my sanity.

The IT department is going through more changes, and we’ve been dealing with probably the highest volume of calls to date. It’s so busy that I’m behind in submitting my completed tickets. The tensions continue between the different levels of support in Operations; my partner is the spark that may cause the powder keg to explode. I’ve done all I can to keep tempers from flaring, but it’s difficult when everyone is so divided on how to get things done.

Just to add to my confusion, one of our analysts has accepted another job from within the organization. So his position has opened up, and I’ve been told that I am the prime candidate to fill his shoes. This is a great opportunity for me, and I can’t pass it up. To be honest, I’m ready to leave the service desk. If I have to answer yet another phone call … (There’s an office pool on how soon I’ll snap).

This window of opportunity, along with the stress of my current job, has my stomach in knots. Literally. I suffered yet another stomach bug a few weeks ago, and the last few nights I’ve been nauseous. I woke up today at 3 am in a fit of pain. My coworker told me I need to be careful with my stress levels; she said one word – ulcers. To top it off, my throat’s been bothering me; our office assistant is just overcoming strep, so I’m not too crazy to hear about that.

But the biggest thing on my mind is my uncle Teddy. He’s been very sick for some time now and was hospitalized late last week. Talking to my parents, they say it’s not looking good for him. I spoke to my cousin, and he sounded so lost and helpless. I last saw my uncle this past Christmas; he looked frail, but his spirit was strong. No one should suffer as he and his family has for the past year.

Tito Teddy, Tita Volet, Ted, and Jeff: I’m sorry we’re not there to be with you during this difficult time. We are praying for you. You are on our minds and in our hearts.